I got chewed out at work today for chewing out the new girl.
New people can be difficult, of course I was new at some point, but there are some things you just don't do at ANY place of business. One of those things is knowingly giving a customer some product without collecting payment. Seriously, what were you thinking, little girl? No, holding their drivers' license at the desk is NOT okay if you didn't get any money from them first! It's a place of business! WE DON'T DO CHARITY!
Sure, they came and paid the next morning, but most people just aren't that honest. Would you let a customer leave a store with a cart full of groceries, and then hope and pray they'll come back and pay for it like they promised? We get con-artists all the time looking to take us for a ride, seriously!
Secondly, I don't care who it is. Texting/talking on your cell phone in front of other customers is just flat our rude and unprofessional. It may not be company policy (yet) but that doesn't make it okay. If you've gotta call the boss, try doing it from the office where guests can't see or hear you. No-one likes a distracted person on a cell phone, especially if they work there.
Admittedly, I'm not the boss, and maybe I didn't have to be quite so abrasive looking back on it all, but did I really do anything wrong by expecting someone to have some basic workplace etiquette?
Besides, does the General Manager who's obviously banging the Assistant Manager have any place or any right coming down on ME for 'unprofessional behavior' toward a co-worker?
I rest my case.
I'm so fired.
Army, here I come.
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well holy shit batman!
ReplyDeleteI would have probably bitched her out too lol! Im a slacker but im not usually that bad unless something major has happened...and when youre working in a place like a hotel where amazing service is expected, then she better damn well give it before the customer bitches her out instead of a co-worker.